Every time I use a new product or service, I either applaud it or I’m critical of the user experience. Often both! I wrote product reviews on various tech web sites (mostly my own) for ~15 years, and when I worked for Spb Software I took on the role of a product manager for Spb Imageer, so I’ve experienced both sides of this coin to some extent (though much more on the reviewing side).
Working at HTC also gave me interesting opportunities to learn more about the decisions that go into creating hardware and software. I understand every product is a series of trade-offs; most teams don’t have enough developers to build things they way they wish they could, and timelines are never quite long enough to fit in every feature and testing.
Sometimes product managers and UX designers will make such inexplicably awful choices, you have to wonder what they were thinking. You also have to wonder if they tested with actual customers in real-world use, or if it was never tested by anyone other than an internal QA team with a checklist and no knowledge of real-world use. The ESPN+ app on Google TV is one such app.
When I bought a Chromecast with Google TV late last year (what a mouthful of a product name!), I was genuinely excited about it – this was the first truly new execution of Google’s Chromecast platform since the first one launched. I’ve done a fair amount of tweeting about my impressions of the hardware/software from Google – I wish Twitter had a better search function, but here are a few – so this blog post is focusing on one very specific scenario: how utterly terrible the Chromecast with Google TV is for watching long-form content on a poorly designed app. Walk with me through this real-world scenario…
The Epson-ET3760 is a decent printer, but it’s hobbled in a few ways that keep it from being an exceptional product. It was more a bit more expensive ($279 + tax on sale from Costco.com) than a comparable HP printer, but Epson makes less on the ink so it’s expected that you’ll pay more in hardware costs. It’s a “pay extra for the razor because you won’t need to buy as many blades” scenario. The bundle I bought from Costco included two extra black ink bottles, so I expect to not need ink for several years. Epson touts costs as low as 1 cent per ISO colour page.
The print quality is crisp – no complaints there. Compared to my HP though the colours are muted and don’t pop as much. Colour accuracy is significantly off as well. Red is more orange, blue is more grey, yellow is more orange. This means, unfortunately, that all that cheap ink you’re getting doesn’t measure up to what you get on an HP printer.
My family and I have a road trip to Canada coming up soon, and for the first time I’m going someplace — a small town in BC, Canada — where there aren’t Tesla Superchargers within range once I arrive. Even with a full charge from an overnight L2 charge, I can’t make it back onto the Supercharger network to continue my journey to Calgary (due to elevation and the fact that I bought the Model 3 SR+ rather than the LR which had 70 more miles of range). 🤷♂️
So I’m going to head east, and along the way there are no Superchargers, only CHAdeMO and CCS L3 chargers. Typically charging at around 32 miles per hour of charging, L2 chargers are too slow for a road trip unless you really don’t care when you get there. I need a way to connect my Model 3 to one of these L3 charging standards, and because:
CHAdeMO is an old standard, being rapidly replaced by CCS
Tesla doesn’t have their own CCS adaptor sold anywhere but South Korea (!!?)
This is a simple, bullet-point first impressions post meant to get something online fast, not a detailed, well thought-out review. I have too many of those already sitting in my WordPress drafts folder. 😉 So here we go…
I tried to update the firmware before using it, and not only is it Windows-only (no macOS option), the updater just crashed and gave me an error over and over. Not a great first impression.
It has to be used in a particular sequence (powered on, wait until green, connect the adaptor to the charger plug, wait 10 seconds, then connect to Tesla). The first charger I went to, I didn’t follow that sequence exactly, and it failed so I thought it was the EVgo charger and left. This was after two phone calls to EVgo, them rebooting the whole charger, etc. We tried everything. I did charge via a Tesla plug at that same charger, so we deduced it was probably the LECTRON CCS adaptor that was at fault (but really it was me that was at fault…classic PEBCAK error even though I was standing). 🙄
It’s comically huge and surprisingly heavy. It takes a reasonable amount of strength to connect and disconnect it, and it’s clumsy as hell. A smaller person with smaller hands may find it very challenging to use.
I’m concerned about the amount of pressure it puts on my M3. The weight of the adaptor + the CCS charger, all pulling down at a particular angle, puts a lot of pressure on a very small part of the car. I have no idea if Tesla engineered the charging port for that kind of weight.
I went to an Electrify America charger, followed the right sequence this time (RTFM!), and charging started. Oddly it stopped about four minutes, no explanation. It could be because I started multiple charging sessions back to back – it told me to move my car each time – and the charger was confused, but I’m not sure.
For the first time ever, I was a bit envious of other EVs I saw there that could just plug into these chargers without adaptors.
It charged at 42kW. That was giving me about 181 miles of charge per hour, which is 5x more than I can get from my L2 charger at home. Good stuff. That’s far slower than a Tesla Supercharger, but fast enough for reasonable road trip times.
After the successful partial charge, I went back to the EVgo charger to see if using the correct sequence would result in it charging. It did. I got 11 minutes of sustained 41kW charge before manually disconnecting. No issues.
The next test is to find an L3 CCS charger that puts out more power to see how much power the adaptor can take and if it’s stable (according to LECTRON, it’s limited to 50kW on my M3). That’s my big fear taking this thing on a road trip: that it will just flake out. I’m thinking about paying over market value for the Tesla CHAdeMO adaptor just to have something I *know* will work instead, though I consider it a bit of a waste of money given CCS is the future. I don’t know anyone with the Tesla CHAdeMO adaptor so I can’t borrow one.
I’m irked that Tesla doesn’t have a CCS adaptor for us owners and we’re having to use these third party adaptors in the first place. Why aren’t they selling a first-party adaptor in North America?
It uses microUSB to charge, which in 2021 for $600 is ridiculous. It should be USB-C. But also it’s one more thing to keep charged, using a deprecated connection standard. I also can’t help but chuckle at the idea of 40kW+ of electricity flowing through this adaptor, but it won’t work unless you plug a tiny microUSB cable with a trickle of electricity to charge it before hand. It’s probably too complex to siphon off the incoming charge to power the adaptor itself, but a guy can dream. 😉
So will I keep this or return it? I want to do more testing. It’s not a great product, that’s for sure, but it may be good enough for what I need.
I was having a WhatApp chat with family member about Tesla and competition from other EV makers. I figured it was worth sharing here.
This is a fun topic. 🙂 Globally, EVs as a share of the market is in the low single-digit %. Likely around 1-2% (edit: it’s 3%). Some countries like Norway it’s much more. So as more car makers bring more EVs to the market, it’s not about them competing only with Tesla, it’s about the whole market making the shift. There are going to be billions and billions spent transitioning from gas to EVs in the coming decade: cars, trucks, vans, etc. The weight and cost of batteries has, in the labs, hit a point where battery powered planes are within reach. The single biggest problem every EV maker has is battery supply. So Tesla will be one of many companies with products to take advantage of this buying wave. It’s a BIG pie.
Because the big car makers are so many years behind Tesla, it seems like it’s “Tesla against everyone”, but it’s not – Tesla will be one of many options in the EV market. Just like there’s no expectation that one gas car company would ever be able to have 100% of the market, neither will Tesla. They just control a large % of the EV market as it stands today, but the EV market is so tiny still globally.
Think about Toyota. In 2020 they were about 9% of the US market in sales. You’d never think Toyota was a failure as a car company – you see their cars everywhere – so let’s say Tesla “only” sells 9% of all EVs in the USA. That would still be an incredible business! I personally think they’ll control 2-3x the market share of Toyota if they can keep going.
They’re like Apple from a brand perspective. Few people are buying a Nissan Leaf because they want to; if they could afford a Tesla they probably would buy one. Tesla has never paid a cent in advertising. It’s really hard to overstate how much of an advantage that is. And if they can get a $25K car into the market by 2022-2023, that will open up a new market for them.
Remember Tesla is fundamentally an energy company trying to get the world off fossil fuels and they chose to make cars their first product to show people that battery-powered vehicles could be exciting and efficient.
Over 205,000 people tested positive for covid19 across the USA on Friday, a new record. 13.6 million people have/have had covid19, placing the USA 6th in the world on a per capita basis (interesting that it’s not higher, right?). 272K+ dead, 5th in the world per capita. Who’s #1? Belgium of all places. 🤷♂️
We live in society where immediate gratification is the norm, where we want what we want when we want it, and woe be to anyone who gets in our way (Karen would like to speak to your manager now). The idea of us not getting to do what we want, of saying no to ourselves, and of making a sacrifice, is completely alien to many.
That’s why millions of people still travelled on Thanksgiving to be with family, why people still go into restaurants to sit down and eat, and why by the time Christmas comes there will be many more funerals happening over Zoom.
It made us tremendously sad when we made the decision to not travel back to Canada for Christmas, but it’s the only rational option. Not seeing our family for a year is difficult, but far better than perhaps not seeing some of them ever again if we were to accidentally get them sick.
This holiday season, think of others more than yourself. 🙏🏼
Generally speaking, I’m not much of a trickster. Perhaps it’s the Canadian in me not wanting to have anyone feel hurt by anything I’d do, but last year I couldn’t resist having a bit of harmless fun. I realized a photo of a partially eaten cranberry cheeseball from our Christmas party was just too good of an opportunity to pass up…so I took a photo and posted it to Facebook Marketplace, looking for a buyer. 😜
Anyone who works in social media will be intimately familiar with how Twitter’s paid campaigns work, but despite years of being around people in businesses running social media campaigns, I’ve never spent a single dollar of my business budget on a paid Twitter campaign (I’m all about ‘dem organic Tweets). So on a whim, I decided to give Twitter $50 to promote a single tweet that I thought was mildly clever/amusing in the hopes that it might get some traction:
There’s no CTA; I was looking to see if I’d get any comments/engagement on it – perhaps a new follower or ten? Here’s what my $50 got me:
So what did I learn for my $50? That I should have used it for something else (like a few Blu-rays), though my curiosity has been satiated for now.
I wrote this email to a friend earlier this year when he asked why, when two people stand together in a photo but one stands further back, is one in focus and one a bit blurry. It’s a classic struggle for photographers who are taking candid photos. I thought the explanation/tutorial was useful enough to share here. I’m only the 28,878th photographer to write a blog post about understanding aperture, but I may be the first to use Dairy Queen Blizzard cups.
Photographers smarter than me have better explanations for how this works, but if you look at all four of these images you’ll see how aperture and distance work. The cups were about four inches apart (different focal planes). Imagine they are people to make this more relevant. 😁 Manually trying to change the focus on any of these only changes the spot the camera is focusing on, it can’t bring both into focus (because physics).
So, basically, when taking photos of groups of people that are not lined up next to each other, you should move back, switch to a higher aperture (f/8, f/12, etc.) and hope there’s enough light to make it all work.
I know there are a crushing amount of articles/videos/podcasts to absorb every day, but if you’re going to read ONE thing this week about COVID-19,please let it be this article. 🙏 It’s truly that useful.
This article is one of the most easily understood analysis of how the coronavirus spreads that I’ve read and it’s really shaped my understanding of how the virus is transmitted. I’m not a medical professional but I’ve been doing my best to understand how people are getting infected and what things constitute high-risk behaviour (it’s not always what people think it is). The above article was written by a Comparative Immunologist and Professor of Biology specializing in Immunology from the University of Massachusetts Dartmouth, so not some random person with an opinion and a blog (like me). 😜
Do what you can to spread the most factual, useful information you can about understanding the risks of COVID-19. Even if the fatality rate is actually 10x lower in the USA than we thought – as this CDC data seems to indicate – over 132,000 Americans have died from this and there’s every reason to make smart decisions and lower the risks of infection.
There’s a problem with old Microsoft LifeCam webcams with macOS; often they will have increased exposure, making them basically useless (I look like a blindingly white ghost – well, more than normal). There’s no way to fix this at the OS level, no drivers update or settings to change. I read about a hack using Photo Booth to override the exposure issue, but it doesn’t fix it permanently and I found the effect would randomly stop mid-conference call. Not to mention that it hits your CPU pretty hard, which kicks up the fans on my laptop and makes things noisy. This webcam has to be about a decade old – maybe more – so frankly I’m amazed it works at all. 😆
I came up with the only thing I could think of to force the exposure levels on the camera down: I popped a lens out of my non-prescription sunglasses and taped it over the front of the webcam. It worked, dropping the exposure down to a usable level. And when the camera occasionally gets the exposure right, I can flip the lens up to remove the darkening effect.
Now I’m just waiting for my new webcam to show up…in a month. 😩